Pre-Order Policy

Pre-order is an order placed for item/s before they are available for sale online. When you place a pre-order, the stock is reserved for you and when the product becomes in stock, your order will be dispatched.

The estimated delivery period will be noted in the description of the product on our website at the time of purchase. We estimate 3-4 weeks from date of purchase.

It is the customers responsibility to read the below information carefully before placing an order for a pre-ordered item.

At the time you place your order, you will be required to pay the full amount of the order to secure your pre-order.

If you order multiple pre-order items or if you combine your order with in-stock items and pre-order items the.Body will ship your order once the pre-order item or items arrive.

If you would like for the in stock items to be shipped separately from the pre-order item you will be charged twice for shipping otherwise, we ship all items together once the pre-order(s) arrive in stock. 

We highly recommend placing two separate orders if you would prefer earlier shipment of in stock items.

Once your order has been placed you will receive your order confirmation via email. Please also ensure to check your junk mail in case your order confirmation has gone there. 

Once the product is available and your order has been dispatched you will receive an email with your tracking information.

If for some reason we cannot fill your order due to an inventory or manufacturing error, we will contact you immediately with a resolution.

Should you need to return or exchange any pre-ordered items standard return policies apply. Return Policy information.

In the unlikely event that your pre-ordered items become delayed, we will immediately reach out to you for a resolution.

Production delays: We work with multiple manufacturers to produce our garments. These factories may experience unforeseen circumstances which could cause a change in our production timeline. These circumstances include but are not limited to supply shortages or events which negatively impact factory staffing (i.e extreme weather or pandemic). 

Shipping and customs delays: Weather or unpredictable events such as Covid-19 can cause shipping delays. Customs delays can sometimes prevent shipments arriving to our warehouse on schedule. These types of events can also affect shipments from our warehouse to our customers. 

Please kindly note that we have no control over when a pre-ordered item arrives, but instead offer estimates. We typically give 3-4 week ETAs to allow ample time and lee way for shipping.

We try our best to deliver on time or early, however variables such as the above can cause delays. Unfortunately, we cannot offer refunds on pre-orders due to change of mind or any delays which are out of our control as mentioned above.

We do not recommend pre-ordering any styles if they are time sensitive or for gifts.